Managing your Booking

Viewing my confirmation page, invoice and voucher
When you make a booking with Snaptravel, we send a confirmation email your way. It contains details about your booking and details on how to find other docu...
Fri, 28 Feb, 2020 at 5:00 PM
How do I change my room type?
If your booking is refundable, please cancel it and re-book the room of your choosing.  If your booking is non-refundable, unfortunately, it cannot be m...
Wed, 19 Feb, 2020 at 6:04 PM
How do I change my hotel?
If your booking is refundable, please cancel it and re-book the hotel of your choosing.  If your booking is non-refundable, unfortunately, it cannot ...
Mon, 2 Mar, 2020 at 10:32 AM
How do I lengthen my stay?
To add night(s) to your stay, please book another reservation for the additional time. We’ll do our best to have the hotel keep you in the same room but tha...
Wed, 19 Feb, 2020 at 6:04 PM
How do I shorten my stay?
If your booking is refundable, please cancel it and re-book for your intended dates.  If your booking is non-refundable, unfortunately, it cannot be mod...
Wed, 19 Feb, 2020 at 4:30 PM
How do I change my dates?
If your booking is refundable, please cancel it and re-book for the intended dates. If your booking is non-refundable, unfortunately, it cannot be modif...
Wed, 19 Feb, 2020 at 6:04 PM
How do I change the number of guests?
To change the number of guests on an existing reservation, please complete the form linked here. Note that there may be additional charges for adding guests...
Mon, 11 May, 2020 at 12:38 PM
How do I change the guest names or details?
To change the guest details on an existing reservation, please complete the form linked here. We’ll do our best, but name changes are subject to hotel appro...
Mon, 11 May, 2020 at 12:39 PM
What is my voucher for?
About the Voucher The voucher contains important information regarding your reservation. It lists the address of the hotel, the date of check-out and ch...
Fri, 6 Mar, 2020 at 1:07 PM